<p>gethuman is a new consumer movement to "get the human" back into customer service. Our goal is to change the face of customer service in the US. This is a free, non-profit webs ...

Yue, Walter, Tonya and I are left behind during our tour of the Kinderdijk windmills.

The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success.

At some point in our lives, we all have to deal with an angry customer. Whether it's in the drive thru, classroom or corporate meeting, you need to be prepared to survive their tantrum. Use ...

We often procrastinate about confrontational phone calls, whether it be for an inquiry or to clear a misunderstanding. Learn how to effectively deal with such calls. For more confidence quickbite ...

Watch as I explain why you can get better and faster support from companies through Twitter than you can through their own company support channels.

This is an introduction into Customer Service.

In today's tough automotive market, superior customer service can often translate into needed revenue for both car dealers and automakers.

Jeffrey Benjamin of Breakthrough Training &#8482; shares his tools, tips and habits for improving customer service.

Why "good" customer service is not good enough nowadays.

If you think of customer service, there's no better application of the Golden Rule: Do unto others as you would have done to you. This video shows how.

Motorola Services focus on making technology relevant with tailored solutions to meet each customer's unique wireless and mobility network requirements.

Here are some common ways that you should be exploiting customer service online to help grow your business

After failing to get a Facebook account on his own, God calls Facebook customer service.

InTrust Domains has customer service survey results that blow the competition away. Our customers love us!

This is not your father's training video. Zingerman's 5 Steps to Effectively Handling Complaints features no actors or scripts, just real Zingerman's employees and customer descri ...

http://www.AspireMarketing.com - Customer service - customer retention is the single most important strategy to drive your business and secure your market share. So how do you get customer retention.. ...

Zendesk comes with a customizable self-service portal that allows your customers to interact with each other through the online forums, building an online support community that will ultimately bring ...